Payments, Pricing & Billing at CodeCafe – Clear, Flexible, and Transparent

Payments are often the biggest concern for business owners when starting a digital project. At CodeCafe, we believe that pricing and billing should be simple, transparent, and stress-free. This Help section is created to explain exactly how payments work, why we follow a 15% upfront model, and how billing is managed throughout the project lifecycle.

Our aim is to remove confusion, build trust, and give you complete financial clarity before, during, and after your project.

Why CodeCafe Uses a 15% Upfront Payment Model

Traditional development agencies often ask for 50% or even 100% payment before starting work. This can feel risky, especially for small business owners or first-time clients. CodeCafe follows a different approach.

We allow you to start your project by paying only 15% of the total project cost. This model is designed to:

• Reduce financial pressure
• Build trust through progress-based delivery
• Allow business owners to start without hesitation
• Align payments with actual work progress

This approach ensures that both CodeCafe and the client remain equally invested in the success of the project.

How the Payment Structure Works

The total project cost is divided into clear stages. Payments are collected as milestones are achieved, not all at once.

1. 15% – Project Initiation
   • Confirms project kickoff
   • Requirement analysis begins
   • Planning and roadmap creation
2. Next Milestone Payments
   • Collected after design approval
   • Development progress stages
   • Feature completion checkpoints
3. Final Payment
   • Before final delivery or launch
   • After client review and approval

Exact milestone percentages are shared clearly before the project starts, so there are no surprises later.

What Is Included in the Project Cost?

Your quoted project cost includes:

• Requirement analysis
• UI/UX design
• Development as per agreed scope
• Testing and quality checks
• Deployment or launch support

Any additional features or changes beyond the agreed scope are discussed transparently and quoted separately.

Accepted Payment Methods

To make payments easy for Indian business owners, CodeCafe supports multiple secure payment options:

• UPI
• Bank Transfer (NEFT / RTGS / IMPS)
• Business account transfers

Payment details are shared officially, and receipts or confirmations are always provided.

GST, Invoicing & Documentation

CodeCafe follows proper billing and invoicing practices.

GST Invoices

• GST invoices are issued as per applicable laws
• Invoice includes service details and tax breakup
• Suitable for business accounting and compliance

Payment Records

• Each payment is documented
• Invoices are shared digitally
• Clear reference for future audits or records

If you need invoices in a specific format, you can request it from the accounts team.

Transparency in Pricing

We believe pricing should be clear, honest, and aligned with value. At CodeCafe:

• No hidden charges are added later
• Scope is clearly defined before work starts
• Any additional cost is discussed and approved first

If a change request affects pricing or timeline, it is communicated clearly before implementation.

What Happens If a Project Is Put on Hold?

Sometimes projects are paused due to client-side delays such as:

• Content not being ready
• Feedback pending
• Business priorities changing

In such cases:

• Work already completed is documented
• Payments are adjusted based on completed milestones
• The project can be resumed later with mutual agreement

This ensures fairness and clarity for both sides.

Refunds & Cancellation Policy (Simple Explanation)

Refunds depend on the stage of the project.

• If work has already started, the initial 15% payment is usually non-refundable
• Completed work is billed fairly
• Any unused balance is handled transparently

Exact terms are explained before project initiation to avoid misunderstandings.

Is My Payment Safe with CodeCafe?

Yes. Payment safety and trust are core values at CodeCafe.

We ensure:

• Official billing details
• Documented milestones
• Clear communication
• Written approvals at each stage

Our long-term goal is partnership, not one-time transactions.

Common Payment-Related Questions

Why not full payment upfront?

Because we believe trust should be built through progress, not promises.

Can payment milestones be customized?

Yes, in many cases, milestones can be adjusted based on project size and comfort.

Do you offer EMI or installment options?

Milestone-based payments already act like structured installments.

Will I be informed before each payment?

Yes, payment requests are always shared with explanation and progress updates.

Why Business Owners Prefer CodeCafe’s Payment Model

• Low-risk entry with just 15% payment
• Clear milestones and accountability
• No hidden or surprise costs
• GST-compliant billing
• Business-friendly flexibility

This model is especially helpful for startups, MSMEs, and growing businesses.

Next Steps

Once you understand how payments and billing work, you can confidently move forward with your project. For technical or delivery-related questions, explore the Website Development or Mobile App Development help sections.

Still have billing questions? Contact CodeCafe Support anytime.